Our standards and responsibilities
Code of Conduct and Complaints
At Stevenage Karate Club, we set high expectations of ourselves, our students and our families.
Code of Conduct
All members of Stevenage Karate Club are expected to follow the terms and conditions agreed upon joining the club, together with the JKA England Code of Conduct.
These expectations hold both the club and our members to the highest standards, helping us maintain a safe, respectful and positive training environment for everyone.
Read the JKA England Code of ConductSafe Practice
Stevenage Karate Club is committed to ensuring that all training and practice is carried out as safely as possible, while recognising that karate is a martial art involving physical activity and contact.
To support safe, appropriate and responsible training, we follow the JKA England Safe Practice Policy.
Read the JKA England Safe Practice PolicyComplaints Procedure
At Stevenage Karate Club, we strive to provide high-quality karate training that supports and includes all students. We also pride ourselves on building open and supportive relationships with our students and their families.
If you have a concern, please speak directly to a club instructor so that we can listen, understand the issue and support you in finding a solution. We encourage open dialogue as the first point of contact wherever appropriate.
We follow the JKA England Complaints Policy, which explains the formal process available should a concern require further action.
Read the JKA England Complaints Policy